Shipping policy

Shipping Policy

Last updated: July 2026

Order Processing Time

Once your order is placed, please allow [INSERT: e.g. "2–5 business days"] for processing before it ships. Processing includes order verification and preparing your item for dispatch from our fulfillment partner.

Shipping Destinations

We currently ship to the United States and United Kingdom only. If you place an order from outside these regions, it may be automatically cancelled and refunded. We're working on expanding to additional countries in the future.

Estimated Delivery Times

After processing, estimated delivery times are:

  • United States: [INSERT: e.g. "7–14 business days"]
  • United Kingdom: [INSERT: e.g. "7–14 business days"]

These are estimates, not guarantees. Delivery times can vary due to customs processing, courier delays, weather, or high order volume (e.g. holiday periods).

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. Please allow 24–48 hours after receiving your tracking number for it to update with the carrier.

Multiple Items in Your Order

If you order more than one product, items may arrive in separate packages and on different days, as they can ship from different fulfillment locations. This is normal — if you're missing an item after your other package(s) arrive, contact us before assuming it's lost.

Customs, Duties & Import Taxes

For international shipments, any customs fees, import duties, or taxes charged upon delivery are the responsibility of the customer. These charges are determined by your country's customs authority and are outside our control. We're not able to predict or refund these fees.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We're not responsible for orders delayed, lost, or undeliverable due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us at raamizkhalid@gmail.com as soon as possible — we can only make changes before the order has shipped.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please:

  1. Check your tracking link for the latest status
  2. Verify your shipping address was entered correctly
  3. Contact us at raamizkhalid@gmail.com with your order number

We'll work with our fulfillment partner and the courier to locate your package or arrange a resolution.

Questions

For any shipping questions, reach us at raamizkhalid@gmail.com.